Check Card Security

Your safety is Colonial's first priority.

Protect Your Card
You can help safeguard your card and transactions by following these simple safety tips when using your card.

 

  • Protect your account number.
  • Do not write your PIN on or near your card. Never tell it to anyone. Bank representatives do not have access to your PIN and will not ask for it.
  • Choose ATMs in highly visible, well-lit locations and have your card ready.
  • Survey your surroundings and avoid locations where people are loitering nearby.
  • Block the keypad from view to prevent anyone from seeing you enter your PIN.
  • After completing your transaction, always take your card and receipt with you.
  • If your card is lost or stolen - or to report suspicious card activity - call (877) 502-2265 immediately.

 

24/7 Card Protection

Protecting your account is as important to us as it is to you. That's why we provide a 24-hour Card Monitoring Service. This free service monitors your check card transactions to help detect irregular activity and deter potential fraud.

Zero Liability Protection*

Zero Liability Protection provides 100 percent fraud protection if your card or card number are stolen. Never pay anything for any fraudulent activity on your card.

Verified by Visa Enroll Now

Verified by Visa gives you the assurance that only you can use your Colonial Check Card while shopping online. Simply activate your card, create a personal password and Verified by Visa protects you against fraud at all participating online stores, so only you can use your card. Visit the Verified by Visa Web site for a list of participating merchants.

 

 

*Covers U.S.-issued cards only and does not apply to ATM transactions or PIN transactions.

 

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